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Lonely Planet - June 2012

Rely on us: Professional tour operators

• We are leader in the setting of Etna tours and nature areas of Sicily, thanks to the cooperation with members and guides AltriSentieri srl.  

• By far the best quality price ratio!

• Because we are a complete team and we offer competitive products.

• Because we only have tourism professionals in our staff.

• Because we cooperate with qualified suppliers.

• The widest range of day and multi-day tours: naturalistic, cultural, experiential and above all, tailor-made.

Discover our Mission, Vision and Values.

Sicily Touring Vision, Mission and Values

Vision of Sicily Touring: We help you change your life.

We strive to be the Sicilian leader in the field of international adventure and discovery journeys for all travellers/hikers, by supplying an intercultural experience which will improve their quality of life considerably.

Mission of Sicily Touring by AltriSentieri srl: Because we deal with the tourism branch.

AltriSentieri srl responsibility

We will offer an ambience which facilitates professional development and personal increase of our members. We will keep the competitive level of our package holidays for the benefit of our territory and the entire community. We will do our job having respect for every person and their duties within our organisation.

Satisfaction of the customer

Sicily Touring undertakes, through direct marketing, to provide the tourists with emotions, adventure and discovery sightseeing tours of incomparable value of the volcanological and Sicilian world generally speaking. We are committed to make our customer one hundred per cent satisfied.

Financial liability

Sicily Touring carries out a healthy financial management in order to create improvement and raise its value.

OUR VALUES

Our values are the foundation on which our company is based on. They come from our beliefs and actions, they shape our decisions; they give a direction to our increase and allow us to evaluate our progress.

Open and brave communication

To ask for and supply a sincere, honest and open feedback is essential to all of us in order to break down the barriers, to constantly improve what we do and to run a successful business. Every one of us should communicate in a direct, sincere and respectful way that is reflected in our thoughts and beliefs. To say the “politically correct” or to keep silent is harmful to the environment, so this is unacceptable to us. We think that admitting our weak points and asking for help is a sign of strength.

Undertaking risks

We will be asked to perform out of our comfort zone, to try things we have never tried before, to go so far as to look for something we are not sure we can do. We are talking about some important knowledge experiences that are the key features to create a learning organisation.

Teamwork

We believe in groups of people working together to get some very good results, to solve difficult problems, they personally and professionally support each other and they recognise their success. Every team member is essential to succeed in a hectic environment in rapid evolution. The only way to reach your target is to make the team responsible to commit and take the required precautions. Every member must be fully responsible for the team and for their personal goals.

Change

These days of rapid changes due to global competition and high instability of the travel industry, we must be ready to change direction and go ahead. If we are a well-organised team sometimes it’s less important to move rapidly. The aim for everyone is to maximise our strength and, ultimately, our success within an unpredictable environment which changes constantly.

Rapidness

We must be fast, flexible and as competitive as we can, in the course of time, to precede our competitors, we must also be leader in our sector. We must reach new levels continually, if we want to reach the ambitious goal our association has set itself.

Quality

Our actions and decisions must be taken in accordance with the quality and service high level standards. Quality may be subjective; in our business quality this often involves a compromise between rapidity and perfection. When the quality level is in doubt, we will act to get the high standards requested by our customers. The excellence of our quality will keep on improving our repeated activity and, finally, our financial performance.

Sicily Touring Staff

THE NATURE GUIDES OF SICILY TOURING 

The nature guide leads the hikers and escorts them to discover the natural environment, giving suited information which will make the sightseeing tour culturally interesting and enriching.

Our guides have botanical, geological and zoological competences; they are also informed about tourist legislation, cartography, meteorology and first aid techniques.

SicilyTouring guides are expert in our territory, they know the environment from a cultural and anthropological point of view, they are great expert of the local flora and fauna and are skilled to escort both individuals and groups along active volcanic areas and in others natural areas of Sicily.

The knowledge of the territory on which they perform, together with an outstanding technical-formative wealth of experience, put our professionals at the first place to carry out high level didactic and recreational activities.

Thanks to their experience, you could know more about Etna volcano  and others natural areas of Sicilyt, catch some of its secrets or just to give yourselves the excitement of exploration and discovery.

We are able to offer you a naturalist didactic tourism suitable for families, young people, adults, students and whoever wants to be leaded to discover the Sicilian naturalist beauties.

Thomas

 Founder member of AltriSentieri srl, Nordic Walking Instructor and Nature Guide, tour operator and profound connoisseur of the territory. He loves travelling and is a researcher of the aspects that characterise the local culture and territory. He has been working for several years to promote the area and the accommodation facilities in it. 

Mario

 

Fabio

 INFO POINT SICILY TOURING CATANIA: our Front - Office

The booking office of Sicily Touring by AltriSentieri S.r.l. is located in the historical centre of Catania (Via Giuseppe Garibaldi 39 - Catania) 

Inside it some professional skilled operators offer a complete range of hiking activities, attractive proposals and pleasant alternatives to spend an unforgettable holiday in Sicily.

Moreover, you can always find some information concerning public transport, maps and proposal itineries of Sicily.

An info point suitable for welcoming and facilitating the tourists’ stay in our territory.

Info Point Sicily Touring Catania is open to the public from Monday to Friday from 10.00 am to 1.00 pm and from 4.00 pm to 8.00 pm. Saturday from 10.00 am to 1.00 pm. 

 We are going to welcome you at our office in Catania to offer you all the information needed to organise your holiday the way you’ve always dreamt to!